Renai is committed to treat patients in a safe environment and protect them from avoidable harm. Patient safety issues are the avoidable errors in healthcare that can cause harm to patients. Harm in this situation means injury, suffering, disability or death. Not all harm is avoidable. Some treatments or drugs are expected to cause harm.

You can lower your risk and make your hospital stay as safe as possible:

• Feel free to talk to your doctor and nurse about any concerns.
• Ask questions if you do not understand. It is your right to know.
• Ask your doctor and nurse about your treatment plan. Make sure that you understand and agree with that plan.
• Ask a family member or friend to listen with you when a diagnosis, treatment plan, test results or discharge plans are explained.
• Question anything that seems unusual or different from what you were told.
• Wear you hospital ID bracelet at all times. If your bracelet comes off, ask your nurse to get you a new one.
• Check the information on your hospital ID bracelet to make sure that your name and Renai number are on it.
• Make sure all staff check your ID bracelet before any procedure or test is being given to you.
• Help prevent the spread of germs. Be aware that hand washing is the best way to prevent the spread of germs.
• Practice good personal hygiene.
• Staff will welcome your reminder to wash their hands or wear gloves before examining you or giving you your medicine.
• Ask your nurse about your medicines-what they are, what they look like, what they do, when they are given and what side effects they might have.
• If you do not recognize a medicine, verify that it is for you.Let your doctor or nurse know if you have any allergies or have had previous reactions to any drugs or food.
• Tell your doctor and nurse about all medicines you are taking, including vitamins, herbal remedies, and over-the-counter medicines.
• Do not take medicines that you brought into the hospital from home, unless told to do so by your doctor.
• Make sure the nurse call-button on your bed works and you know how to use it.
• Ask for help when getting out of bed, especially at night. The hospital is an unfamiliar place and most falls occur when patients try to get out of bed on their own to go to the bathroom.